9_ Can I get skin reactions from the sheets?
- Absolutely not our product respects high standard but if you have skin problems a dermatologist will also recommend washing your sheets with a very mild detergent.
- The silver is 99.9% pure. Our textiles are guaranteed without harmful substances (certificate Oeko Tex standard 100).
- The tea tree: Our method of extracting the essential oils is obtained by distillation by steam stripping. Authentic essential oil, 100% pure and natural, undiluted and not rectified.
Last updated: April 30, 2018 16:16
8_ I have exema and / or psoriasis. Can your sheets make me itchy?
- On the contrary our sheets are designed to help you with these problems, preventing the proliferation of microorganisms on the surface of your sheets and help your skin to stay healthy.
Last updated: April 30, 2018 16:16
7_ Do you have multiple size? (more than one queen or king standard size)
- Our sheets are made close to us, so you can have a custom-made perfectly adapted to your mattress (European size, US etc …)
Last updated: April 30, 2018 16:17
6_ You say that your sheets are eco-responsible. Can you tell us more about this?
- With OLY we find new uses for the materials that is generally not valued. These advanced textiles also increase the time you can go between launderings. This helps save water and energy on a large scale.
- They are also mindful of human ecology through bio-compatibility and the fact that no harmful substances are used in manufacturing.
Last updated: April 30, 2018 16:18
5_ So your powerful duo totally eliminates the micro-organism?
- The presence of Ag silver and tea tree essential oil near a virus, fungus, bacterium or any other unicellular pathogen deactivates its oxygen-generating enzyme, or its chemical lungs. After a few minutes, the pathogen is choked and destroyed before it has a chance to reproduce.
Last updated: April 30, 2018 16:19
4_ Do they require special care?
- Absolutely not, you can wash ORLY sheets with the rest of the wash. Ideally, wash with warm water
Last updated: April 30, 2018 16:20
3_ How long does the essential oil and silver stay effective?
- Our process keeps the effectiveness of the product even after many machine washes; in fact, it is guaranteed for life of the product. The Nano silver beads ensure long-lasting effectiveness.
Last updated: April 30, 2018 16:20
2_ Can we make a mix of colors?
- If you choose the Kingdom Set you can choose the duvet cover of a different color
Last updated: April 30, 2018 16:23
1_ What's the benefit to your fiber compared to other fibers like bamboo, cotton, linen or silk?
- Birch fiber is more absorbent and resistant than cotton, smooth and supple like silk & breathable like linen.
Last updated: April 30, 2018 16:24
Current Estimated Shipping Date: July 2018
Last Updated At: 04/26/18What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.